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Definitions and Interpretation
Collectively all information that you submit to The Roscoe Brothers via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws
Any applicable law relating to the processing of personal data, including but not limited to the directive numbers 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR The General Data Protection Regulation (EU) 2016/679;
User or You
Any third party that accesses the website and is not either (I) employed by The Roscoe Brothers and acting in the course of their employment or (II) engaged as a consultant or otherwise providing services to The Roscoe Brothers and accessing the website in connection with the provision of such services; and
Website The website that you are currently using, www.theroscoebrothers.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa; b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices
We may collect the following Data, which includes personal Data, from you:
b. date of birth;
c. contact Information such as email addresses and telephone numbers;
d. financial information such as credit/debit card numbers; in each
How we collect Data
We collect Data in the following ways:
a. Data is given to us by you; and
b. Data is collected automatically.
Data that is given to us by you
The Roscoe Brothers will collect your data in a number of ways, for example:
a. when you contact us through the website, email or through any other means;
b. when you register with us and set up and account to receive our products/services;
c. when you make payments to us, through this website or otherwise;
Data that is collected automatically
To the extent that you access the website, we will collect your data automatically, for example:
a. we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and include your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If your not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via email, will need your consent, whether via an opt-in or soft opt-in:
a. a soft opt-in consent in a specific type of consent which applies when you have previously engaged with us (for example, you contact to ask for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at anytime. To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Who we share Data with We may share your Data with the following groups of people for the following reasons:
a. The Roscoe Brothers – personal information is stored for marketing purposes only and not shared with any other third parties.
Keeping Data secure We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you. b. we store your Data on secure servers. c. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).
Technical and organisational measures include measures to deal with any suspected Data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: firstname.lastname@example.org.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
You have the following rights in relation to your Data:
a. Right to access – the right to request (I) copies of the information we hold about you at any time or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to Data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your data including where we use it for our legitimate interests. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: email@example.com. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ICO.org.uk/. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
You may contact The Roscoe Brothers by email at firstname.lastname@example.org